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Why Can’t I Tag Someone on Facebook?
Facebook groups are awesome for engagement. We’re members of loads of Groups from dogs to business and everything in between. They’re a super way to connect and talk about one particular topic, and we run a few too.
If you’d like to be in a place where you can drop in your marketing and social media questions then you should join us in Spaghetti Besties.
But there’s a problem with groups and even if you’re an admin you’ll have had this problem.
Tagging people into posts and comments doesn’t always work!
I ran a large group of over 20,000 people where I can’t even tag the other admins! Awkward. This is mostly an iPhone issue it seems and it’s isolated to the iOS App for Facebook.
There’s a way around it that involves just a few clicks and the safari app on your phone and this week I wanted to share that with you.
Why Can’t I Tag Someone on Facebook?
- Firstly, you’ll need to make sure that you’re logged into Facebook on the Safari app. Just search for Facebook on Safari and log in. Simple.
- Next, head to the post on your app where you can’t tag someone and click the share button. This will give you a few options but it’s the ‘Copy Link’ option that you need.
- Click it and then you’ll have the link copied to your clipboard.
- Now head over to Safari, and paste the link in.
- Now you have that post in Safari and you can simple head to the comments (as long as you’re logged in) and you can type ‘@’ and type the name of the person you want to tag and voilá! It works.
One thing I should mention is that the share button is not available in a private or secret group. For these groups you’ll have to go to Safari, search for the group, and then the post, and then tag in the comments.
A bit messy, but it’s a great fix and one I use all the time.
I’m a member of a large Facebook Admins group and it’s a worldwide issue that Facebook are aware of. It’s quite frustrating really as it’s a core part of groups and how they work.
I’m sure they’ll get to fix it when they can.
In the meantime, I hope that helps.
Need more help making the most of Facebook Groups?
Read our MASSIVE FACEBOOK GROUPS GUIDE right here.
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11 comments on this article
Charlie Budd at 18:54pm on August 20th 2018
That’s a fiddly but damn useful workaround. I usually just give up tagging! Is it only an iPhone issue Todd? No issues on different website browsers on laptops, for example?
Todd at 8:55am on August 31st 2018
Just seems to be the iOS version. It’s a known bug but it’s been around for a few years so it seems Facebook don’t care!
Sandy at 2:22am on October 8th 2019
I can’t tag my friends with this darn new iPhone. I never had issues with my old android.
Is there anyone working on fixing this problem?? (Facebook/text)
Todd at 8:04am on October 8th 2019
Even with the above workaround? I had issues with iPhone which is why I used Safari to fix it. Works for me now though.
Don at 16:03pm on April 3rd 2020
April 2020 and I have this issue in my group. I was able to tag then one day it quit! NOT IOs. PC Win 10. Can’t find help anywhere and of course Facebook is useless!
Todd at 8:29am on April 10th 2020
Ah man. Have you tried the mobile browser route?
Filip at 21:57pm on April 18th 2020
I have this issue ON safari because I don’t use the fb app, nor am I planning to install it. sometimes it works tho, but only if I tag people from my friendlist. if I’m on a page/group and want to tag somebody to reply to, that’s a no go. frustrating.
Tracey at 0:44am on April 23rd 2020
When I click on ‘share’, it doesn’t give me the ‘copy link’ option
Todd at 12:16pm on April 23rd 2020
on mobile? Scroll down the options, click ‘More options’ click ‘Copy’
Johnvic James Genson at 14:09pm on May 2nd 2020
I can’t seem to re-tag my friends, like I would like to tag them to my post about 2-4 months ago and once I tag them, an error will prompt that “Cannot Add Tag” on the prompt. How can I resolve this matter. Thanks.
More Power
Todd at 16:38pm on May 5th 2020
This could be a number of reasons like the version of app or browser you’re using. I take it those are all up-to-date?